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Chris S - The Next Rung's avatar

The illusion holds right up to the moment someone tries to use it twice in the same week. Demos pass because they run once with curated input. Products break because they run a hundred times with messy reality.

The pattern I keep seeing: a model can do a thing, so the founder ships the thing. What's missing is the verification layer, the approval queue, the bit that catches the confident nonsense before it lands in someone's inbox. That layer is unglamorous, it doesn't demo well, and it's where the actual product lives.

The other quiet bit is constraint design. Useful AI tools narrow the model down to a job it can do reliably. Illusory ones leave it open and hope the user notices when it goes off.

You've nailed the diagnosis. The interesting question is whether buyers will start asking for evidence of reliability rather than capability. Until they do, the illusion will keep outselling the product.

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